E-KYC in Practice: A Personal Reflection on Its Promise and Pitfalls As someone who's spent the better part of a decade working in the compliance field, I’ve seen how customer onboarding has evolved—from filing cabinets full of passports and utility bills to slick digital dashboards promising identity verification in under a minute. One of the biggest shifts in this evolution has been the adoption of Electronic Know Your Customer, or E-KYC. It’s often pitched as the future of compliance: faster, smarter, and more efficient. And in many ways, that’s true. But like all tools in the compliance toolbox, E-KYC isn’t perfect. In this article, I want to share not just what E-KYC is, but how it's being used, what it’s good for, and where it still has room to grow. What Is E-KYC? E-KYC, or electronic Know Your Customer, refers to the process of digitally verifying a customer’s identity. Instead of requiring someone to physically present documents, E-KYC systems use a combination o...